Updated: Apr 30, 2020
With 3 months of engagement season still left, it really is the most exciting time of the year. There’s nothing we love more than getting excited inquiries in our inboxes:
“I’m getting married on __________ 2020 and we are interested in learning more about your services!”
That type of email is typically a very preliminary step in the search for your team of wedding vendors that will take you from planning to wedding day. But there are some key steps that you absolutely cannot miss if you want the best vendors for your wedding. Now they may not be the best in Toronto, but they are the best for YOU. Remember that!
1. It’s more than just about pricing
There are so many moving parts within the services that wedding professionals offer and it can be difficult to know exactly what the value of a service should be when you know nothing about it. So- you need to deepen your knowledge of what these professionals do. It’s not as simple as slapping a cake together the night before, or ordering some flowers to make some table arrangements. In order to truly appreciate the value of a service, you have to understand it. Ask questions! If you don’t understand why the flowers you want are so expensive? Ask. If you don’t realize how much time and money (yes I said money) goes into planning a wedding? ASK. Get a better understanding of the service, what it entails, the amount of time and resources it takes and once you understand that, pricing will make sense.
2. Don’t just communicate via email
Okay, no one has time, we’ve established this and making time is a pain but it’s necessary. Why? Because you aren’t JUST hiring a decorator, you aren’t JUST hiring a planner, you aren’t JUST hiring a DJ- they are a whole person. Yes, they are providing a service and the service might be amazingly priced and they might do stunning pictures…but what if you don’t get along? What if you don’t like their process? What if they don’t feel the need to respond to emails as quickly as you would like? What if their laid back manner makes you feel like they aren’t taking your concerns seriously? Wedding professionals are PEOPLE with personalities, do they mesh with you? You can’t always tell over email so get on the phone with them or meet them for coffee. Your level of comfort and how reassured you feel afterwards will assist you greatly when choosing from such a large pool.
3. Respond to emails
This one drives me batty and yes, I’m going to call it as I see it. 9 times out of 10 you reach out to wedding vendors to get more information, pricing etc. Wedding professionals respond (hopefully in a timely manner) send you information, and then radio silence. You reached out to us, needing our assistance. Have the courtesy to respond back, even if you decide to go with someone else. Let us know, we won’t be offended but to just leave us in limbo is not only rude, but it doesn’t make for a professional relationship. Frankly, a client that doesn’t respond to my emails is telling me they don’t value my service at all. If the expectation if for wedding pros to respond to YOU within a certain amount of time, why can’t we have the same expectation? I don’t keep wedding dates open for long, if I have to send more than 2 follow up emails, I already don’t want to work with you because you don’t value my time. Someone else will!
4. Be transparent
Tell us what you want! Don’t be “iffy” or constantly change your mind (because that is a huge mistake that will cost you!). Just let us know what you want, what you are thinking, what is your best case scenario, what are back up options and we will do whatever we can to make it happen. And if you don’t know…tell us that too! We are there to work it out and work alongside you, that’s how we support you. I love being able to present options to a couple if they “just don’t know” because at the very least it gives you some ideas to start with. But if you don’t tell us what you want, what your vision is, we can’t give you our best. We can’t streamline our talent and creativity without being pointed in some sort of direction. This is YOUR day, we will make it happen if you just tell us what you want!